Shipping policy

Shipping Policy

Thank you for shopping with Prime Peak.

Order Processing

* Orders are processed within 1–2 business days after order confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

* We currently ship across Egypt.
* Delivery time is typically 2–5 business days, depending on your location.
* Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

Shipping Fees

Shipping charges are calculated at checkout or communicated to the customer before order confirmation.

Cash on Delivery

We offer Cash on Delivery (COD) as a payment method. Please ensure that the payment amount is available when your order is delivered.

Order Tracking

Once your order has been shipped, you may receive shipping updates if available through the shipping provider.

Delays

While we do our best to deliver orders on time, unexpected delays may occur due to weather conditions, holidays, or courier operations.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: primpeak11@gmail.com
Phone: +20 10 80363727